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ICMS Case Manager

full-time📍 Wilmington, CAotherPosted today

About This Role

About the Role


Intensive Case Management Services (ICMS) Case Manager working with formerly homeless individuals who have chronic medical conditions and co-occurring disorders. The role focuses on mitigating housing loss risk by enhancing clients' ability to problem-solve and coordinate services using motivational interviewing, harm reduction, and trauma-informed approaches.


Salary: $23.69 – $27.87/hour | Full-time (40 hrs/week)

Location: 1435 N. Eubank Avenue, Wilmington, CA 90744


People with a criminal record are encouraged to apply.


Key Responsibilities


  • Collaborate with referring agencies (VA, Housing Authorities) and property management
  • Develop rapport with community members and connect clients to mental health, substance abuse, employment, and housing services
  • Provide strength-based case management and facilitate service coordination
  • Conduct assessments, individual and group sessions, and crisis interventions
  • Maintain compliance documentation, progress notes, and HIPAA practices
  • Attend client appointments (up to 50% travel required)
  • Provide evening and weekend coverage as needed

  • Requirements


  • Minimum 2 years' experience working with homeless populations, preferably those with mental illness or substance use disorders
  • Case management or mental health services background
  • Superior writing and communication skills
  • Proficiency with HMIS, MS Word, and Excel
  • HIPAA compliance knowledge
  • Valid driver's license and reliable transportation
  • Background check and fingerprinting required

  • Benefits


    Medical, dental, and vision insurance · 401(k) with matching · Life insurance · FSA · Paid time off · Employee assistance program · Referral program

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